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Domino + BARC Research

The Fifth Annual Domino Enterprise AI Report

Enterprise AI is reaching production, but not delivering business value. This report reveals why—and how leading organizations are closing the gaps.
Read the report
639
Senior AI leaders surveyed across North America, UK, and Europe
56%
from organizations with $1B+ in revenue
BARC
Conducted by independent global analyst firm

AI production is improving. ​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​‍​​‍​‍‌‍‍​‌​‍‌‍‌‌‌‍‌‍​‍​‍​‍‍​‍​‍‌‍‍​‌‌​‌‌​‌​​‌​​‍‍​‍​‍‌‍‌​‌‍‌‍‌‌‍‍‌‌‍‍‌‍​‍‌‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‌‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‍‌‌‍‌‍‌‌‌​‍‌‍​‌‍‌‌‌‍​​‍‍‌‍​‌‌​​‌​​​‍‌‍‍‌‌‍‍‌‌​‌‍‌‌‌‍‍‌‌​​‍‌‍‌‌‌‍‌​‌‍‍‌‌‌​​‍‌‍‌‌‍‌‍‌​‌‍‌‌​‌‌​​‌​‍‌‍‌‌‌​‌‍‌‌‌‍‍‌‌​‌‍​‌‌‌​‌‍‍‌‌‍‌‍‍​‍‌‍‍‌‌‍‌​​‌‌‍‌‍‌‍‌​​‌​​​‌​​‌‍​‌​​‌‍‌​​‍‌‌‍‌‍​‌‌‍​‌‌‍​‌​‍‌​‌​​‌‍​‌​​​​​‍‌​‍‌​​​‌‍​‍​‌​​‍‌‌‍‌‍‌‍‌​​​​​​‌‍‌‌‌‍​‍‌‍​​‌​​​​​​‍‌‍​‌‌‍‌‌​‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍​​‌​‍​​​‌​‌‍‌‍‌‍‌‍‌​‌‍‌‍‌‍‌​​‌‍​‌‍​‍‌​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‍​‌‍‌‌‌‍​‌‌‍‌​‌‍‌‌‌​‍​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍‌‍‌‍​‌​‌‍‌‍‌‌​‌‍​‌‌​​‌​‌‌​‌​‌​​‍‌‌‍​‌​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍​‌‍‍​‌‍‍‌‌‍​‌‍‌​‌​‍‌‍‌‌‌‍‍​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​​​‌​​‌‌‍‌‍​​​‌‍‌​‌‍‌‍‌‍​‍‌‍‌‍‌‍​‍​​‌‌‍‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‌​‌‍‌‌‌‍​‌‌​​‌‍​‍‌‍​‌‌​‌‍‌‌‌‌‌‌‌​‍‌‍​​‌‌‍‍​‌‌​‌‌​‌​​‌​​‍‌‌​​‌​​‌​‍‌‌​​‍‌​‌‍​‍‌‌​​‍‌​‌‍‌‍‌​‌‍‌‍‌‌‍‍‌‌‍‍‌‍​‍‌‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‌‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‍‌‌‍‌‍‌‌‌​‍‌‍​‌‍‌‌‌‍​​‍‍‌‍​‌‌​​‌​​​‍‌‍‌‍‍‌‌‍‌​​‌‌‍‌‍‌‍‌​​‌​​​‌​​‌‍​‌​​‌‍‌​​‍‌‌‍‌‍​‌‌‍​‌‌‍​‌​‍‌​‌​​‌‍​‌​​​​​‍‌​‍‌​​​‌‍​‍​‌​​‍‌‌‍‌‍‌‍‌​​​​​​‌‍‌‌‌‍​‍‌‍​​‌​​​​​​‍‌‍​‌‌‍‌‌​‍‌‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍​​‌​‍​​​‌​‌‍‌‍‌‍‌‍‌​‌‍‌‍‌‍‌​​‌‍​‌‍​‍‌​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‍​‌‍‌‌‌‍​‌‌‍‌​‌‍‌‌‌​‍​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍‌‍‌‍​‌​‌‍‌‍‌‌​‌‍​‌‌​​‌​‌‌​‌​‌​​‍‌‌‍​‌​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍​‌‍‍​‌‍‍‌‌‍​‌‍‌​‌​‍‌‍‌‌‌‍‍​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​​​‌​​‌‌‍‌‍​​​‌‍‌​‌‍‌‍‌‍​‍‌‍‌‍‌‍​‍​​‌‌‍‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‌​‌‍‌‌‌‍​‌‌​​‍​‍‌‌ROI isn’t.

In 2026, 93% of organizations report improved ability to move AI into production, yet 57% say returns aren’t keeping pace with investment.

Enterprise AI has matured, but not in the way organizations expected. Models are moving into production faster than ever. But they’re not consistently reaching business users or influencing decisions.

The result is a widening gap between AI capability and real-world impact.

Why enterprise AI isn’t delivering value

AI is reaching production faster than it's creating business value

The ROI gap (AI value problem)

AI success is measured at the wrong point.
57% say AI returns are growing at the same pace or slower than investment.

Most organizations measure deployment and model performance, but real value only happens when AI drives decisions in business workflows.

How business users access AI outputs

The last-mile gap (AI delivery problem)

AI is in production, but not in use.
1 in 10 organizations have no direct access to AI insights for business users.

Most teams still rely on reports, dashboards, or data science requests to access AI outputs, slowing decisions and limiting real impact.

Agentic AI is scaling faster than governance

The governance gap (AI risk problem)

AI is scaling faster than it’s being governed.
41% of organizations are deploying or scaling agentic AI without governance in place.

As AI systems take on more responsibility, missing auditability, oversight, and control creates growing operational and regulatory risk.

Read the report

Governance isn't slowing AI down. It's enabling it.

One of the most surprising findings in the report:

The most regulated industries, like financial services, are moving the fastest in AI.

75% of organizations with strong governance report improved AI delivery

Organizations that invested early in compliance infrastructure, auditability, and lifecycle governance are now scaling AI faster, and more safely, than their peers.

How AI's top obstacles play out across industries

58% say compliance slows AI delivery

Financial services is slowed by compliance bottlenecks

58% say compliance review cycles slow the path from model approval to business use.

Regulation creates friction, but also separation. The same organizations that invest in governance infrastructure are leading in AI delivery velocity and trust across the business.

How Domino closes the AI gap

Domino is built for the exact problem this report reveals: turning AI in production into AI that’s trusted, accessible, and used in real decisions.

See Domino in action

The ROI gap

AI value happens at the point of decision.

Domino connects models to real workflows, so AI drives outcomes, not just outputs.

The last-mile gap

Models are in production, but not in use.

Domino turns them into governed applications and workflows business users can act on; no tickets, no intermediaries.

The governance gap

AI is scaling faster than it’s being governed.

Domino embeds auditability, control, and oversight directly into how models and agents are built, deployed, and used.

What's inside

  • Ch. 1 The Structural Gap: two years of production vs. ROI data
  • Ch. 2 How business users access AI, and what's at stake when they can't
  • Ch. 3 Agentic AI: running ahead of AI governance
  • Ch. 4 How governance posture predicts AI performance
  • Ch. 5 Global Comparison: North America, UK, and Europe breakdowns
Read the report

Frequently asked questions about AI ROI and adoption

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