Domino Professional Services

Confidently accelerate, scale, and de-risk AI

Organizations pursuing business transformation through AI at enterprise scale often face complex challenges, including integrating diverse technologies, managing costs, and ensuring security and scalability. Without deep expertise, these efforts risk delays, inefficiencies, and suboptimal outcomes, jeopardizing the full potential of AI investments. Engaging experts with experience in delivering dozens of enterprise DSML and AI platform implementations is essential to navigate these complexities, ensuring the fastest, most cost-effective, and safest path to success.

Domino Professional Services

Accelerate AI success with trusted Domino’s Professional Services. Our deep experts act as an extension of your team and implement proven strategies for building, operating, and scaling AI solutions — quickly, responsibly, and cost-effectively. From setting the right foundation to mitigating risks, we help you achieve peak performance, reduce costs, and drive growth with reliable systems that unlock AI value.

Working with Domino’s Professional Services experts can:

  • Shorten time to value: From onboarding to deploying AI at scale, we can accelerate your AI journey and maximize business impact.
  • De-risk AI: Create an AI foundation that minimizes legal, financial, and reputational risks, and avoids delayed migrations, subpar designs, and unprepared teams.
  • Successfully scale: Launch a successful pilot or scale up and optimize AI with our advisory and residency programs.

The Domino difference

People

Our trusted experts train and upskill your team for faster time to value.

Technology

We complement our robust platform with advanced support and training.

Process

Our experts join yours for a “one team” approach that guarantees success.

Outcomes

We work backward from your KPIs to create a lasting Center of Excellence.

Professional Services offerings

MLOps success

Over the course of our experts inspect your practices and processes, to assess MLOps maturity, and recommend next-level improvements that accelerate AI velocity and efficiency.

Outcomes: A personalized report and executive deck with recommendations.

Duration: 1 - 2 months


MLOps enable

Our experts help you design and establish core MLOps assets, planning, practices that evolve and optimize your current MLOps practices for maximum impact.

Outcomes: Operational documentation and comprehensive training for your entire organization.

Duration: 2 - 4 months


MLOps migrate

Our team helps you migrate production models to Domino by collaborating with your data science team and ensuring best practices that modernize MLOps and increase velocity.

Outcomes: 70% faster time to production for models.

Duration: Varies per engagement


De-risk and govern end-to-end AI

Domino experts help you accelerate your AI governance maturity by identifying risks, implementing governance at scale, and accelerating compliance with our AI Risk Management Framework” (AI RMF).

AI RMF: Assessment

Identify risks

Domino helps evaluate AI responsibility, recommends improvements to assess, mitigate risks, and improves compliance with AI regulations.

AI RMF: Configure

Accelerate compliance

Domino transforms risk management principles into Domino policies, for an easy transition from intentions to enforceable policies.

AI RMF: Implementation

Mitigate risks

Domino helps establish core responsible AI assets/practices (processes, tools, and frameworks) to evolve and optimize governance practices.

Looking for data science and ML insights?

Check out Domino Blueprints — a hub for data science and machine learning provided by Domino experts.

Leverage a resident expert

Domino’s residency offerings provide dedicated ML engineer, data science, and architecture experts who work closely with your in-house teams to unlock more value, uncover new efficiencies, and de-risk your AI journey.

Solution architect and solution engineer residency

Our dedicated experts are embedded on your team to support discrete projects, ad hoc requests, and recurring activities, offering guidance on upgrades, maintenance, and enablement, to ensure long-term success.

Outcomes: Varies per engagement. Coordinated through a Service Delivery Manager.

Duration: Bronze, Silver and Gold packages provide 20/40/60 days of residency, custom options available.

Domino Health Scan

Let us extend the value of using Domino by assessing your current infrastructure against your strategic goals, through automated scans and interviews, including:

  • Cloud journey
  • Cost optimization
  • GenAI
  • Performance and scale
  • Data and information security

Outcomes: A personalized report and executive slide deck with current assessment and recommendations

Duration: 1 - 2 weeks

Cost optimization and FinOps

Domino’s FinOps services help budget owners optimize project financial performance by measuring, attributing, and managing platform TCO, with tailored cost management and reporting solutions.

Outcomes: Tailored cost and usage reports and APIs/exports and cost control plan

Duration: 2 - 4 weeks

CI/CD integration

Seamlessly and securely connect to Domino from external systems or agents and integrate Domino with your CI/CD pipelines and broader enterprise workflows, with our best practices and proven templates.

Outcomes: Automation of Domino workflows

Duration: Varies per engagement


Infrastructure advisory

Ensure a reliable Domino deployment with expert guidance on deployment, upgrades, migrations, and security integration. Tailored for customers managing their own infrastructure, we help prevent downtime and ensure reliable and secure operations.

Outcomes: Up-to-date, reliable, and secure operation of Domino

Duration: Varies per engagement

Training and certification

Tailored training and enablement

Get users up to speed quickly and ensure continuous AI and MLOps enablement to get the most out of your Domino Enterprise AI Platform, and accelerate adoption and value realization.

Format: Classroom (virtual), self-paced online and custom trainings or workshops

Duration: Half day or custom

Domino certifications

Ensure that users, admins, and partners have the prerequisite skills and fully understand platform capabilities, functionality, and best practices through self-paced online training and certification.

Outcomes: Establish standard skillsets

Duration: Half-day

Domino University

Domino offers three learning paths delivered in-person or online for data science practitioners, IT professionals, and data science leaders.

99%

99% CSAT

500+

500+ engagements

1000s

1000s of data scientists enabled

Domino Customer Support

Domino offers free Standard support, Premium, and Enterprise product support subscriptions with 24/5 support for all issues and 24/7 support for critical issues. Enjoy award-winning support, which achieved 99% customer satisfaction ratings since 2022. Contact Customer Support to diagnose and troubleshoot product issues, configure features, and get help supporting core APIs.

24/7 support

Get reliable support via phone, web chat or text, and resolve issues quickly.

MyDomino

Our residency program delivers dedicated in-house services from seasoned experts.

Documentation

Download hands-on guides and simple how-to instructions to support your deployment.

Blueprints and downloads

Use pre-packaged quick starts to accelerate work and onboard teams faster.